Return Policy

We want you to love your purchase from Cando Media Group! If you’re not completely satisfied, we’re here to help with a simple and hassle-free return process:

Return Period: Returns are accepted within 30 days of receiving your order.
Free Return Shipping: We cover the cost of return shipping, so you can shop worry-free.
No Restocking Fees: Enjoy a smooth return process with no additional fees.
All Items Eligible: No final sale items. Every purchase is covered under our return policy.

How to Return an Item:

Contact us at service@candomediagroup.com or through your account on our Shopify store to initiate a return.

We’ll provide a prepaid return shipping label for your convenience.

Send the item back in its original condition and packaging.

Once we receive your return, we’ll process your refund or replacement promptly. Have questions? Reach out to our support team. We’re happy to assist!